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Q. I have been able to protect Real streaming files with WebQuota by saving them as .rm files .... but my visitors receive a double prompt for a username and password the first time they log in. How can I fix this?

A.
This is a fairly easy solution. To eliminate the double prompt, you will need to create a redirect page. This redirect page will get the current username, form a link with the username and password hard coded within it (user the format http://username:password@www.website.com/filename - but see here), and redirect the user to that link.

Instead of linking directly to the .rm file, link to the redirect. You members will not know the difference!

Link to trace failures
TRACE FAILURES (trace access denied)

New in 5.2d2 there is a debug mode that you can enable as follows: In

HKEY_LOCAL_MACHINE
	/Software
	/Flicks Software
	/AuthentiX
	/1.0
	/AuthentiXConfig
create a value called traceAccessDenied, of type DWORD, and set it to be 1. Stop and restart IIS Admin Service (IIS4/5 and above) or World Wide Web Publishing Service (IIS3) from the control panel. You have to stop IIS Admin from the control panel/services, not just a subweb in Internet Manager.

Try logging into the page again. When it fails, check out the application event log. You should see various extra entries and they should say things like this:
The description for Event ID ( 0 ) in Source ( Flicks Denied ) could not be found. It contains the following insertion string(s):
Denying *Empty user name* for F:\x1\x2\graphics\index.gif, protecting path is f:\x1\x2\
or
Denying Raxer for F:\dir1\dir2\graphics\index.gif, protecting path is f:\dir1\dir2\

Inspect all the values and output generated, they should give extra clues as to what is going on.

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