Q. The software keeps prompting me (three times or more!) on the page in the protected directory. It is a terrific page, it's got stylesheets, framesets, a whole bunch of cool gifs, all the latest stuff and more. Why am I having problems?
[NB, see also here]
Create a directory with just one simple htm file in it. Protect it with AuthentiX and see what happens. If all is well, add a graphic and an <img src> tag. If all is well, keep adding things from the page that is not working right, one by one, until you get the problem. The last thing you added after the last edition that was working right is what is causing the problem.
If you are using ASP server object features such as MapPath, then check this FAQ.
You could also try turning on NT Security Auditing for the directories and files in question, and check the event log for more information.
One user reported that turning on logging would stop reprompts (!). As far as
we know there is no possible relation between logging (which happens right at the
end of a request) and authorization (which happens right at the start). We have only
heard of this one time, but if it happens for you, let us know...
An additional workaround (particularly useful for users experiencing problems with Excel, PDF, and Word files) is the following:
If you are reprompted for excel files, but not for jpg s in the same directory, then it is most likely an issue of how the excel file handles the authentication.
For those files that reprompt, you could get the current username:
then populate the link using the following formula:
where username is the username variable and password is the password variable.